There are forms to fill out. These are required by many insurance companies and professional licensure. These are sent through our HIPAA Compliant Electronic Health Record.

We take your privacy seriously. This is suppose to be a safe space and confidentiality is vital to that. If you want someone to be able to communicate with us about your services. (including billing) you can sign a release of information. This is also something that can be revoked by you at any time. Best practice includes coordinating with your primary care provider, but again, this is your choice.

Payment is expected at the time of service. If you are using insurance you may be billed after your insurance claim has been processed. We require a credit card on file in our HIPAA Compliant Electronic Health Record. Outstanding balances may be automatically charged to the card on file once per month. Invoices and statements are available at any time on the client portal. Because we are classified as a medical service, we are able to accept HSA and Flex benefits cards.

We do not have a receptionist. We encourage the use of the client portal or email to contact us. Often times we are with clients and unable to take or make phone calls.

When you get to our office, please check in using the instructions in your email inviting you to the client portal and have a seat. Your therapist will come and get you. Feel free to help yourself to a beverage.